Product Description
Proven methods and techniques to help any firm to collect their receivables quicker, while still keeping their customers.
Rate Points :4.0
Binding :Paperback
Label :Advantage
Manufacturer :Advantage
ProductGroup :Book
Studio :Advantage
Publisher :Advantage
EAN :9780968349502
Price :$19.95USD
Lowest Price :$15.00USD
Customer ReviewsA very good coaching session with an experienced collector
Rating Point :4 Helpful Point :6
First, hats off to the author for fine-tuning his book
over several editions and many years, to finally write up
a definitive version, covering spreadsheets, software (the
modern tools) with all the rest, and keeping it uptodate.
I definitely reaped rewards from this book, more than
Harold S. Longs book on collections called HOW TO COLLECT
ILLEGAL DEBTS, which although very useful, funny, realistic
and psychologically, very interesting and stimulating,
exceeded the bounds of acceptable, employable behavior.
The advantage of Paulsens approach, is youre employable
as a professional by other companies, whereas Harold S. Longs
techniques would require you to open up your own business,
with a great deal of muscle-man, karate or boxing training
to do with the collection activities. Most will prefer the
Paulsen approach ...its easier, and it keeps you out
of trouble.
Regarding the book itself, PAID IN FULL, its clearly written
by someone who is completely, entirely and fully immersed
in collections. Or in other words, collecting is Mr Paulsens
Universe, written by someone who loves that work, and feels
comfortable and financially rewarded for doing good collecting
work.
That said, it can be summarized as a gigantic coaching session,
by an experienced mentor, who is extreme credible, and is willing
to share with others, his own personal techniques, psychological
approach, attitudes and professional behavior with the readers. That
certainly deserves a round of applause, as rarely do star performers
share their secrets with other people.
However, I gave this book a 4/5 for the reason that it didnt
strike me as a "PHENOMENAL" book about collection. Just a very
good, or excellent coaching session one. Perhaps the approach
by the author was too relaxed about it ...myself, Ive read
books that are urgent in their coaching or training tone, very
motivating, upbeat and ambitious. In this book, the author is
self-conscious about showing too much enthusiasm about the profession,
or perhaps, disliked it or couldnt bear to practice is after many
years (my guess) and this would explain why the author is not training
people about collecting, contrasting with actually working as a collector.
I feel trainers often become slightly out of touch with reality,
in the sense that they become too comfortable and relaxed about
the pressures, performance stresses and keeping-your-job fears
that actual professionals feel when theyre doing their job. Indeed,
its likely a lot of pros in the field get terminated from collections
from lack of performance, or lose their desire to be collectors,
or get paid very poorly to do that work. None of the negatives or
positives or even, the mention of salaries, career perspectives and
similar pressures are even referred to in Mr Paulsens book, unlike
many other books that actually understand and acknowledge those
pressures, those questions and offer tips to address those problems. This
downgrades my rating of 5 to only a 4 for Paulsens book.
All in all, worth every penny ... and clearly, this is a very nice
addition to people doing collections, or thinking about trying a collecting
job out for a while ...although, its a small part of the story when
working in finance or accounting. For that, a college or university degree
in accounting, finance and more is advised, for example.
Rating Point :5 Helpful Point :1
This book takes a humourous ride in collecting debts. His suggestions are practical and will work. Its loaded with tips and is good for both the newcomer and experienced pro. A very good book.
Just o.k.
Rating Point :2 Helpful Point :0
I got this book hoping it would give me great advice unfortunately, it was just "o.k.".
Helpful and Informative
Rating Point :5 Helpful Point :16
Paid In Full is an informative book where I was able to read and understand clearly what the author was stating. It offered valuable tips and suggestions on how to go about calling non-paying customers and excellent collection letters. I recommend this book to anyone and everyone who has collection problems. I originally purchased How to Collect Debts which was a total waste of time and money. Youll have none of these problems with this book - its worth the investment!
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